YWCA Metro St. Louis
  • 06-Aug-2022 to 05-Sep-2022 (CST)
  • Housing and Property Management
  • St. Louis, MO, USA
  • Full Time

Group Medical, Dental, and Vision Insurance, Medical and Dependent Care FSA, Company Paid Group Life, AD&D, and Long-Term Disability, Additional Voluntary Life Insurance, Short-Term Disability, Generous Paid Time Off, 11 Company Paid Holidays, 403(B) Retirement Plan, Pension Plan

YWCA of Metro St. Louis is taking a responsible approach to creating environments that allow us to do what we do best- serve our clients, children and families. As part of our commitment to health and safety, all new hires must be fully vaccinated prior to their start date.

*Please note, a candidate is considered fully vaccinated if the following applies:

  • 2 weeks after the second dose in a 2-does vaccination series, such as the Pfizer or Moderna Vaccines, OR
  • 2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen Vaccine

If you believe you qualify for an accommodation due to a disability or sincerely held religious belief please let Human Resources know. Requests for accommodation will be considered on a case-by-case basis.

Our Organization:

YWCA of Metro St. Louis is the leading advocate for the safety, security, and stability of women and children and is ranked among the top 25 largest non-profit organizations in the city by the St. Louis Business Journal.

We provide crisis intervention and a variety of services for victims of domestic violence and sexual assault and educational programs for friends and family of someone impacted by violence.

Additionally, we are one of the largest Early Head Start/Head Start programs in the region and our Chief Program Officer was named the 2021 Head Start Administrator of the year by the Missouri Head Start Association.

Working at YWCA of Metro St. Louis provides an exciting opportunity to serve an organization that is making a tremendous impact in our community.

We offer an extensive benefit package including:

  • Group Medical, Dental, and Vision Insurance
  • Medical and Dependent Care FSA
  • Company Paid Group Life, AD&D, and Long-Term Disability.
  • Additional Voluntary Life Insurance
  • Short-Term Disability
  • Generous Paid Time Off
  • 11 Company Paid Holidays
  • 403(B) Retirement Plan
  • Pension Plan

Position Purpose:

The Intake Specialist serves as the initial representative and point of contact for clients seeking services within the Rapid Rehousing Coordinated Entry project and Permanent Supportive Housing. The CE Intake Specialist will conduct eligibility and needs assessments with individuals and families experiencing homelessness in addition to domestic violence and/or sexual assault. Coordinated Entry (CE) is an important process through which people experience or at-risk of homelessness can access the crisis response system in a streamlined way, have their strengths, needs, and barriers to housing assessed using a standardized assessment tool, and quickly connect people to appropriate housing or mainstream services.


  • Complete intake process with clients including assessments: 30%: assess needs (met and unmet), abilities, strengths, barriers and preferences of individuals seeking services and support through the in-take assessment interview. This maybe through in-person, telephone or other means of communication that are safest for the client. Review all available services with clients and link clients to internal or external services for scheduled appointments or selected partners for services. Provide supportive, trauma-informed crisis response to individuals impacted by domestic and/or sexual violence. Respond in a timely fashion to inquiries and request from supervisor and partner agencies.
  • Data and record management (55%): In a timely manner, complete and maintain accurate and current client records (including but not limited to data entry), as required by the agency, its funding sources, and/or other entities specific to the Rapid Rehousing and Permanent Supportive Housing grant guidelines and program compliance. Generate required forms, reports and any other documents used in the take process.
  • Training and Supervision (2%): Participate in all required organizational, program specific and position-related professional development, in-service trainings and direct supervision meetings. Stay abreast and increase knowledge of the domestic and sexual violence fields by reviewing current literature, best practices, and evidence-based programming.
  • Community Participation (3%): Meet with internal and external collaborators and members of the Continuum of Care (CoC) on a regular basis to share service provisions and develop appropriate referral/in-take processes.
  • Other: Perform other duties as assigned by Supervisor. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position. Expectations are listed in a separate document.

To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability, and environmental conditions required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Formal Education/Experience:

  • Graduate Degree in the field of Social Work is preferred working in a nonprofit organization with prior direct client services experience for high risk populations experiencing homeless, substance use, mental health and chronic health.
  • Experience working with survivors of domestic violence and/or sexual assault including dating violence, stalking, human trafficking, or other dangerous or life-threatening conditions that relate to violence against the individual or a family member, including a child.
  • Experience in community networking, case coordination for multi-disciplinary teams, providing a safe environment for women and demonstrated organizational skills required.
  • Knowledge of Housing First and harm Reduction philosophies and implementation.
  • Additional consideration will be given to candidates who are bilingual or possess related advanced certifications or licensure.
  • Completion of domestic and sexual assault violence training including safety planning, lethality and suicidal assessments.
  • Completion of intake assessment tool training. Experience in implementing the Vulnerability Index Service Prioritization and Decision assistance Too (Vi-SPDT) and the full-Service Prioritization Decision assistance Tool (SPDT) is preferred.

Required Skills/Knowledge:

  • Proficiency in Microsoft Office (Word, Excel, Outlook) and the following databases: Homeless Management Information Systems (HMIS) and Efforts to Outcomes (ETO).
  • Candidate is required to complete a background check.
  • Ability to provide culturally competent service and work with diverse staff and clientele in an empathetic and non-judgmental manner.
  • Must demonstrate acceptable level of maturity, emotional stability and sound judgment to provide effective services to diverse populations.
  • Must possess excellent written and verbal communications skills.
  • Excellent interpersonal skills and ability to function as a productive, contribution member of a team, and work in a spirit of deep collaboration and partnership with colleagues as well as outside agencies.
  • Ability in integrate feedback and utilize supervision.
  • Ability to develop and maintain professional relationships with volunteers.

Physical Requirements:

  • Requires the ability to walk, bend and lift occasionally (up to 10-15 lbs.).
  • This position is a desk job that requires walking between offices, driving to meetings and lots of moving around when helping with large events.

YWCA of Metro St. Louis is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

YWCA Metro St. Louis
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