YWCA Metro St. Louis
  • 13-Nov-2019 to 12-Jan-2020 (CST)
  • Management
  • St. Louis, MO, USA
  • Salary
  • Full Time

The YWCA is the oldest and largest multicultural women's organization in the world and is the preeminent provider of services for victims of domestic and sexual violence in the country. As an affiliate of the YWCA U.S.A., the YWCA Metro St. Louis works locally to implement the mission of the YWCA: Eliminating Racism and Empowering Women.

The Human Resources Manager manages all aspects of human resources for YWCA Metro St. Louis including employee relations, recruiting, benefits, compensation, legal issues, organizational structure in accordance with the policies and procedures for the organization. Reports to the Chief Human Resources Officer.


As the organization prepares for strategic growth and continued impact in the community, the YWCA Metro St. Louis is seeking an energetic, creative and detail-oriented professional to serve as the Manager of Human Resources. The Manager of Human Resources is responsible for all HR functions including recruitment and retention, compensation, benefits, compliance, employee relations, policies, and procedures. The qualified candidate will ensure that the YWCA operates under best practices, including a commitment to equal employment opportunities, maintaining a drug-free workplace, compensation according to effort and contribution, staff development, and consistently applying policies. The Human Resources Manager will maintain the confidentiality of all employee information and ensure that HR operations are handled in accordance with current federal, state, and local standards, guidelines, and licensing regulations.


This management staff level position interacts with employees in all departments and thus calls for excellent written and verbal communication skills, diplomacy, and the ability to relate to people at varying levels.

  •  Provides credible consultation and direction to management on overall HR planning, and best practices.
  • Partners with HR team and management to ensure current job descriptions and compensation plans in accordance with FLSA.
  • Ensures and communicates benefits programs and eligibility; ensures plan documents/SPDs are current and administers programs in accordance with plan documents; handles initial enrollment, life event changes, and annual Open Enrollment; works with our Benefit Consulting Company on annual renewal rates, plan changes, etc. Makes recommendation to CHRO.
  • Works with outside vendors for background checks, benefit administration such as FMLA and COBRA.
  • Conducts internal HR audits.
  • Manages the HR team to ensure time to fill goals are met. Ensures the hiring manager staffing needs are met, develops internal job postings and recruitment advertising; and helps with evaluating qualifications, interviews, offers, background checks, etc.
  • Oversees employee communications and maintains employee self-service (online) tools for orientation, benefits, training, etc.
  • Manages and advises on effective performance review process, corrective counseling and process improvement plans (PIP).
  • Oversees 90 day and annual reviews are conducted for all staff. Makes recommendations for employees not meeting performance standards.
  • Works with CHRO on implementing key performance indicators/goals for staff.
  • Maintains Employee Manual and other written policies and procedures; interprets and applies policies and procedures; advises employees as required of changes to company policies.
  • Handles required government reporting and compliance.
  • Consults with supervisors and management on sensitive employee relations issues, complaints, and disciplinary actions; responds to harassment and discrimination charges; and writes and maintains documentation. Funnel those complaints to CHRO.
  • Oversees new hire processing, documentation and files according to regulations.
  • Responds to Unemployment & Workers' Compensation claims.
  • Handles voluntary and involuntary separations, exit interviews and required government reporting and compliance. Communicates data to CHRO.
  • Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
  • Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Attends internal and external meetings on behalf of CHRO.
  • Serves as right hand to the Chief Human Resources Officer.
  • Other duties assigned.

To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability, and environmental conditions required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor's degree in HR or related field and 7 years HR experience. Experience working in a non-profit is preferred.
  • Ability to work with multi-level management.
  • Experience with staffing, employee relations, performance management, organizational learning and development, teambuilding, change management, succession planning, benefits, compensation, HRIS, and compliance.
  • Skilled at effectively presenting information and responding to questions from Executive Leadership Team:(Chief Executive Officer, Chief Human Resources Officer, Chief Development Officer, Chief Financial Officer, Chief Administrative Officer and Chief Program Officer), as well as managers, vendors, employees.
  • Must be detailed-orientated.
  • Must be able to handle multiple projects/tasks simultaneously while meeting deadlines and work in a fast paced environment.
  • Must be skilled in use of analytical tools including Word, Excel and Outlook.
  • Exceptional people skills and interpersonal skills with individual teams.
  • Effective verbal and written communication skills.
  • Strong work ethic and time management skills.
  • Ability to meet deadlines.
  • Confidentiality, integrity, results-driven and problem solving abilities.


YWCA Metro St. Louis
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